Berovo, MK -18°C

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Housekeeping

Aurora Resort & SPA is a 5* mountainous resort, one of the best on the Balkan Region.

At an altitude of 1100m, the resort is located in the mountainous Eastern part of Macedonia near the town of Berovo, overlooking a Lake nestled in breathtakingly picturesque canyon of Malesh mountains.

The region, often referred to as Little Switzerland, is amongst the 4 major oxygen corridors that run throughout the planet.

Aurora Resort & SPA is hiring: HOUSEKEEPER

Job Responsibilities 

  • clean guest rooms, restaurants, corridors, lobbies, stairways and lounges
  • organize work schedule from the room status list, arrivals and departures
  • distribute linen, towels and room supplies using wheeled carts or by hand
  • restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar
  • replace dirty linens with clean items
  • inspect and turn mattresses regularly
  • store all dirty laundry in line with company policy
  • laundering and ironing
  • monitor guest laundry bags
  • replace laundry bags and slips
  • check all appliances in rooms are in working order
  • realign furniture and amenities according to prescribed layout
  • respond to guest queries and requests
  • respond to calls for housekeeping problems such as spills, broken glasses
  • deliver any requested housekeeping items to guest rooms
  • remove room service items
  • organize and restock cart at the end of the shift
  • ensure confidentiality and security of guest rooms
  • follow all company safety and security procedures
  • report any maintenance issues or safety hazards
  • observe and report damage of hotel property

Knowledge and Experience

  • high school diploma or equivalent preferred
  • knowledge of cleaning and sanitation products, techniques and methods
  • knowledge of cleaning sensitive materials
  • working knowledge of operating cleaning equipment
  • physical stamina and mobility including ability to reach, kneel and bend
  • ability to lift, push and pull required load (usually about 30lbs)

Key Competencies

  • attention to detail
  • customer focus
  • reliability
  • listening skills
  • adaptability
  • planning and organizing
  • team work
  • integrity
  • honesty
  • high energy levels